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Privacy Policy

We value our customers right to both personal and financial privacy. This is why we have taken a series of actions in order to safeguard your information. We have also adopted a policy of transparency regarding the collection, storage, and use of data. If you would like to learn more about how we  use your information, what we do to ensure your privacy, and the role that you play in safeguarding your data, please keep reading.

Your Financial Information

When you place an order, you will be asked to provide your payment information. To make sure that you are comfortable with this process, we have provided you with a variety of payment options. You may select PayPal if you are particularly protective of your financial information as it means you only need to provide an email address. However, we must reiterate that you are safe using any payment method.

In order to safeguard your financial information, we have a contract with a third party who processes all of our payments that use credit card or bank account information. They use SSL and other encryption technology to keep your data safe. This is the same technology that online retailers use when processing payments. In addition to this, please understand that once your payment is successfully processed, no financial data is stored on any servers.

Your Personally Identifying Information

We collect and store your personally identifying information in order to do business with you, and to maintain customer records. It is important that we have this information, and that it is accurate and up to date. When you have an active order, we use your personal data to contact you with questions or concerns, to respond to your questions or concerns, and to deliver the products you have ordered to you.

We may also use  your information to contact you with special offers. This might include information about new products and services, discount codes, loyalty offers, or premium content. However, you will always have the option to opt out of receiving promotional content from us.

One thing we will never do is provide your personally identifying information to any third party. Our policies strictly forbid that. Your personal information is very safe with us.

In addition to holding your personal information in the strictest confidence, we take data security very seriously. All customer data is held on secured servers where the best in antivirus, firewall, and other technology is used to keep this information protected from attack. To ensure that our systems are always safe and well protected, we contract with an IT security firm. They ensure that all security protocols are followed, that security patches are installed correctly, and they perform regular audits to identify any potential vulnerabilities.

Aggregate Data

Just like most other businesses, we use the insights we gain from aggregate data to improve your customer experience. This information tells us what is working for us, and where we need to do better. This is why we collect, store, and analyze aggregate data.

Aggregate data are sets of data that contain a variety of information. This includes customer demographic information, the types of devices customers use to access our website, and which of our products are being purchased most frequently.

Please understand that this data does not contain any personally identifying information. There are no names, addresses, phone numbers, or other identifying information stored in aggregate. Therefore, there is no danger of any loss of your personal data.

The Customers Important Role in Privacy

We strongly believe that we have taken every reasonable step to protect our customers’ personal and financial information. Further, we have been very transparent about how information is used, stored, and protected. Now, it is time to address the role and responsibilities that customers have when it comes to ensuring the safety of their own personal and financial information.

The first thing you can do to ensure your information is secure is to simply use discretion. Remember that we do not reveal the nature of our business relationship with you to anyone else. If you are also discrete in this way, you are much less likely to gain the attention of someone seeking your personal or financial information.

Another step you can take towards protecting your information is to protect your customer account with a strong password. It should be complex and difficult to guess. Avoid using friend’s, family members’, or pets’ names. Then, keep your password out of the hands of others. Don’t write it down. Don’t allow others to log into your account.

Finally, we encourage everyone to keep their devices up to date, and to install software to protect from viruses, and other malware. While we can guarantee your privacy as it pertains to the data that we collect, and store. We cannot control any information that is accessed or stolen due to malware, hacking attempts, etc. that have been used to target your devices, in home network, or ISP.